...服务、人员和形象等原因,在经济性、功能性和心理性上所期望获得的一组利益的认知货币价值;整体顾客成本(total customer cost)是顾客在评估、获得、使用和处理该产品或服务时发生的一组认知成本支出,包括货币成本、时间成本、精力成本和心理成本。
基于28个网页-相关网页
顾客成本 Customer cost ; Cost to the customer ; Cost of customer ; total customer cost
总顾客成本 Total Customer Cost ; TCC
获客成本 CAC
零顾客成本 Zero Client cost
顾客成本计算 [贸易] customer costing
收回获客成本的时间 Months to recover CAC
整体顾客成本 total customer cost ; TCC
与总顾客成本 Total Customer Cost ; TCC
而总顾客成本 Total Customer Cost ; TCC
因此,从获客成本来说,实体门店的成本大大低于行业平均获客水平。
Therefore, from the customer cost, the cost of physical stores is significantly lower than the industry average level of passengers.
而同程旅游CEO吴志祥此前曾表示,出境游交易用户的获客成本在2000元左右,这也是行业平均水平。
The same way travel CEO Wu Zhixiang had previously said that outbound travel transaction users get the cost of about 2000 yuan, which is the industry average.
为什么服务一个高度忠诚的顾客的成本原则上与服务其他类型的回头客的成本是不同的,这一点完全不清楚。
It is not at all clear why the costs of serving a highly loyal customer should in principle be different from those of serving any other type of repeat customer.
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