MARY LOU DiNARDO checked three times to make sure: was that a smiley face at the end of the latest e-mail from her most dour client?

当玛丽连续看了三遍之后才敢确认：最后那个笑脸确实是来自她一个平时作风很严肃呆板的客户。

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If you are going to disagree with somebody, you certainly don't want to do it by E-mail, and if possible you don't even want to do it by phone. You want to do it face to face.

如果你不同意某人的观点，你不应用电邮甚至电话来表达，你需要面对面表示反对。

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When face-to-face meetings do take place, they will be more efficient because participants will have already exchanged background information by E-mail.

与面对面的会议相比，它们将更加高效，因为参会者在会议之前就已经通过电子邮件交流过彼此的背景信息。

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The challenges that e-commerce companies face in India mean that they are more likely to be successful if operating in small, high-margin niches, and rely on word of mouth for new customers instead of overblown marketing campaigns.

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ECONOMIST: The genuine article

When I was growing up, the kind of people who today are lamenting the decline of physical books in the face of e-reading were busy bemoaning the decline of independent bookstores in the face of ruthless national chains.

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