Look for root causes, a process in which operators, not managers, would take the lead because they understood better than anyone how the machines worked.
查找问题的根源，应当问操作工，而不是经理，因为他们比任何人都了解机器的运转情况。
Second, although most people are not managers, and many may never intend to become managers, almost all of us come into contact with managers because most people have jobs and bosses.
第二，尽管大多数人并不是管理者，很多人可能也没有打算成为管理者，但是，由于绝大多数人都有工作和老板，我们大家实际上都与管理者有联系。
L Look for root causes, a process in which operators, not managers, would take the lead because they understood better than anyone how the machines worked.
查找问题的根源，应当问操作工，而不是经理，因为他们比任何人都了解机器的运转情况。
L Look for root causes, a process in which operators, not managers, would take the lead because they understood better than anyone how the machines worked.
查找问题的根源，应当问操作工，而不是经理，因为他们比任何人都了解机器的运转情况。
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