Without fancy support ticketing software or dedicated customer service reps, the Vizify teammates bootstrapped their way to support success by keeping calm, losing a whole lot of sleep, and staying on top of the their inboxes.

FORBES: One Startup Launch + 1,000 Support Tickets = Heaven or Hell?

International Business Machines ( IBM) is the company Hewlett Packard ( HPQ) secretly wants to be, one where high-margin service and software businesses support huge but slow-growing (at best) hardware divisions.

FORBES: Connect

"Document Imaging has many differentiating strengths, including an outstanding global customer base, award-winning software and hardware solutions, strategic reseller partners and a comprehensive service and support network, " Perez said.

ENGADGET: Kodak tentatively sells its scanning business to Brother for $210 million

This marks the expansion of the Software-as-a-Service (SaaS) portfolio already available from Sprint which includes support, office and field-productivity services.

ENGADGET: Sprint to begin offering Microsoft Office 365 for enterprise clientele