When tempers flare and feelings run high, spread your hands out, palms down, at about waist height, and gently push them down a couple of inches.

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Steve Harvey can be scathing in a palms-down, slightly fey style of irritated disbelief reminiscent, in this one respect, of Jack Benny.

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Leaning, long-frond palms form a picturesque colonnade down the shoreline.

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It may be their budget offering (apart from a few river-facing rooms, it has shared bathrooms), but the art direction is no less obsessive, down to the potted palms in the lobby and a clanky old lift.

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Two ancient palms had once grown in his own front garden, but four years ago Nava had insisted that they be cut down, because the swish of their fronds against the bedroom window kept her awake at night and filled her with sorrow.

NEWYORKER: Waiting