文化智能是指一种能够从容应对国家文化、企业文化和职业文化的能力,由Christopher Earley和Elaine Mosakowski提出,发表在《哈佛商业评论》2004年10月刊上。文化智能是一种能够理解并适应不同文化的能力。
文化智能意味着必须考虑当地人一切的行为举止,从简单的握手到向许多人讲话等方方面面。
Cultural intelligence means the need to consider local behaviors in everything from simple handshakes to speaking to large groups.
作者承认绝大多数公司进行的文化智能培训都很失败,因为培训只停留在模糊而概念化的教育上,没有体现对文化差异的尊重。
The author admits, however, that many firms’ attempts to train staff to understand cultural issues fail, because they do not go beyond vague and overarching homilies about respecting diversity.
肯定会有人反驳,情商和文化智能有很大差异,实质上,文化智能就是情商中的适应性,是在全球化遇到具体问题时的适应能力。
Indeed one could question whether there is much difference between CQ and EQ: perhaps CQ is, essentially, an adaptation of EQ to apply to the specific problems raised by corporate globalisation.
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