他们在提出新产品时，讨论的不是“顾客”或“购物者”是否会购买这个产品，而是“她”是否会购买这个产品。

Nor might they ask if a "customer" or "shopper" would buy a putative new product. They are more likely to ask: "would 'she' buy it?"

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为了阐释这个观点，他们邀请使用者观看商店中的顾客们购物，甚至允许他们在购物时相互帮助。

To address that point, they propose showing users where other customers are in the store, even allowing customers to interact with others while shopping.

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促销活动包括通常所谓的 “意外顾客折扣”，这是一种为在活动开始后访问网站的首次在线购物者提供特殊折扣。

Promotions include those commonly called “door-crasher specials”, which are promotions providing special discounts to the first online shoppers to enter the site after the start of the event.

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