顾客公众指购买、使用本组织提供的产品或服务的个人、团体或组织，如企业产品的用户、商店的顾客、酒店的客人，电影院的观众、出版物的读者等。
这表明，那些能够清晰地向公众传达信息的公司将在吸引顾客方面处于有利地位。
This suggests that firms that are able to relay clearly their message to the public will be in a pole position to attract shoppers.
柜台出纳急切地答复，由于该问题有可能引起其他顾客的惊恐，他带领我快速离开公众区域。
"Was the cashier's urgent reply, leading me briskly out of the public area where the question might alarm other customers."
坦诚很重要——顾客和职员提出问题，就期待着得到答案，公众舆论能建立也能毁灭企业的名誉。
Transparency is vital – customers and employees ask questions, demand answers, and public opinion can make or break the reputation of corporations.
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