这家拥有1000万客户的澳大利亚西太平洋银行表示，超额支付的部分是人为过失造成。银行正在通过“全力展开刑事和民事行动”追回这些钱款。

Westpac, an Australian bank with 10 million customers, said the overpayment had been the result of human error and it was "pursuing vigorous criminal and civil action" to recover the money.

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因故意或者重大过失致使遗失物毁损、灭失的，应当承担民事责任。

If, the thing in his or its safekeeping is damaged, destroyed or lost intentionally or through gross negligence, he or it shall bear civil liability therefor.

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发起人承担民事责任的法定事由是公司不能成立、发起人的过失使公司利益受损害。

Sponsors should undertake civil liabilities, which is failures in company establishment, promoters' negligence which compromises company interest.

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