准备客户投诉报告，与客户沟通，管理并跟踪必要的措施。

Work out customer complaint reports, communicate with customers, manage and follow up the necessary actions.

youdao

这些投诉报告令三星决定召回该手机，并为美国顾客更换配有升级版电池的同款手机； 而在韩国的本土市场，官方则紧急发布了软件补丁。

The complaints led Samsung to announce a recall, offering replacement handsets with *upgraded batteries in the US, or software *patches in its home market of South Korea.

youdao

我不断接到你们投诉食堂工作人员的报告，因为你们睡过了头儿，却还想吃薄饼。

I've been getting reports of you guys complaining to the dining hall staff 'cause you overslept but you still want your pancakes.

youdao