目的探讨医务人员不同言行对患者就医情绪的影响。

Objective To explore the effects of words and deeds from medical personnel on the patients' mood.

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依托网络信息技术，狠抓环节管理，方便患者就医。

Relying on network information technology, pay close attention to link management, and facilitate medical treatment.

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患者就医过程中很多环节可能影响患者对治疗的依从性。

Many links in the course of seeking medical care by patients may influence the treatment adherence.

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