不论对大客户还是小客户，这种策略都管用。
第1天：培训师对大客户管理进行说明并讨论关键问题，同时列出大客户计划制定方法。
Day 1: instructor makes the case for and discusses key issues in key account management. The instructor also lays out the key account planning methodology.
大部份的企管专家，都会建议你找多几个客户，减低你对大客户的依赖情度，而建立多一些客户关系对你的公司也不无好处。
Most experts would advise you to get more accounts, reducing your concentration of business.
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