呼叫中心培训是通过呼叫中心服务人员的专业服务技巧来树立企业风范，正面提升企业的公众形象。
学习针对呼叫中心或公司内部的呼叫中心部门，有效的培训每一级员工的培训方案的主要内容。
Learn the key components of an effective training program for each staffing level in a Contact Center or In-House Contact Center Department.
理解促进呼叫中心拥有持续而长足成功的初期培训及在职培训有何好处。
Understand the benefits of initial training and ongoing training for continued Contact Center success.
没有呼叫中心，没有海外的支持-只需个性化服务，从相同的经历，认证培训人员。
No Call Centers, No Overseas Support - Just personalized service from the same experienced, certified training staff.
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