学习针对呼叫中心或公司内部的呼叫中心部门,有效的培训每一级员工的培训方案的主要内容。
Learn the key components of an effective training program for each staffing level in a Contact Center or In-House Contact Center Department.
理解促进呼叫中心拥有持续而长足成功的初期培训及在职培训有何好处。
Understand the benefits of initial training and ongoing training for continued Contact Center success.
没有呼叫中心,没有海外的支持-只需个性化服务,从相同的经历,认证培训人员。
No Call Centers, No Overseas Support - Just personalized service from the same experienced, certified training staff.
这门强调实践与参与式培训课程将揭开围绕着呼叫 中心销售的神秘面纱,并探索那些被成功的呼叫 中心证明了的最佳实践是如何为企业创造重要价值的。
This "hands-on" workshop will debunk the myths surrounding selling in call centers and explore the proven practices of leading centers that are creating major value for their companies.
您想成为具有顶尖美国培训师协会(ata)认证的呼叫中心内部管理培训师(IMT)吗?
Then surely you will want to be an internal management trainer with the privileged IMT certification issued by the American Trainers Association (ATA)?
您想成为具有顶尖美国培训师协会(ata)认证的呼叫中心内部管理培训师(IMT)吗?
Then surely you will want to be an internal management trainer with the privileged IMT certification issued by the American Trainers Association (ATA)?
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