研究表明，一般来说，关键客户经理会在管理关键客户关系与确保对客户的行动和响应能力这两方面付出了适当的努力。

This research showed that in general key account managers spent appropriate effort in two areas — managing key account relationships and ensuring action and responsiveness to customers.

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项目进行的开始几周对于建立有效的客户关系和使项目保持在正确适当的技术方向上是非常关键的。

The first few weeks of the project would be critical in establishing an effective relationship with the customer and taking the project in the proper technical direction.

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而赢得顾客是企业在现代竞争中取胜的关键，因此，客户关系管理——CRM是其中的重要组成部分。

But win shopper is the key that the business wins victory in the modern rivalry, therefore, the client's relation manages-the CRM is an important constitution fraction among them.

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