每周一早晨,保险公司的电话接线员听取周末发生的机车事故,将数十条标准化问题的答案输入电脑。
Every Monday morning, telephone operators at insurance firms listen to stories of the weekend's motoring mishaps, typing the answers to several dozen standard questions into their computers.
这项策略可能会开始将以前互为对手的医院的利益与保险公司的利益拉到同一条船上。
This strategy might begin to align the insurer's interests with those of its former adversaries.
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