代金券（voucher）是商家的一种优惠活动，代金券可以在购物中抵扣同样等值的现金使用。代金券，顾名思义是代替钞票的。
misc. cash coupon
她说：“如果给他们的是现金而不是代金券，他们会感觉更好或更少痛苦。”
"They would feel better or less pain, if they were handed cold, hard cash as opposed to a voucher," she said.
她建议，当出了岔子时，企业应该拿出实物来平息顾客的烦躁情绪，而不是提供什么代金券。
Rather than offering a voucher when something goes awry, she suggests that businesses should hand over the real deal to assuage upset customers.
应用推荐