Accidenthelper-whenusers are in an accident, theycanuse a Geicofeatureto immediatelycalllocalemergencyservices, organize accident photosfor asubsequentclaim, and more.
The authority also upheld a second complaint that as boarding times' claim was misleading, TfL could not be justified in a subsequentclaim that buses were "getting better from every angle".
"The OFT found what insurers have known for years - that when a customer has a crash that is their fault, their insurer has little control over the cost of the subsequentclaim, " said Nick Starling, the ABI's director of general insurance.
That helps avoid a painful court review of the takeover but opens the door for enterprising lawyers to file suit and then claim the subsequent increase in price came about because of their paperwork.