* 重复购买率 ( Repeat Purchases )0 P7 t- ~6 U F1 w * 客户购置成本(Customer Acquisition Cost): M" h" [- } z* n6 H" E+ n
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Customer Loyalty-Repeat Purchases 顾客忠诚度──再购买
The rationale behind the strategy is to generate long-term sales volume by reducing the time between repeat purchases.
这种策略背后的理念是通过缩短重复购买周期来促进长期销售额。
Starbucks offers free Wi-Fi access to all of its customers. While inviting customers to linger can result in repeat purchases, it also can have unintended consequences.
星巴克为所有顾客提供无线上网服务,虽然此举可使顾客滞留并使其重复消费,但一些始料不及的问题也随之而来。
Persuading customers to consume what they have bought is often the key to persuading them to make repeat purchases and to recommend the goods or services to their friends.
说服客户消费自己买来的东西,往往是说服他们再次购买,以及向朋友推荐这种产品或服务的关键。
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