Based on the statement of the change and development trend of library reference consulting service, the paper discusses the role orientation of reference librarian.

本文在阐述信息时代图书馆参考咨询服务变化和发展趋势的基础上，对参考馆员的角色定位进行了探讨。

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Discusses software robot, reference consulting librarian, electronic reference costing, electronic reference mode, transfer means of electronic journal literature, etc.

探讨软件机器人、参考咨询员、电子咨询成本、电子咨询模式、电子期刊的传递手段等问题。

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Reference consulting service in college library is characterized with virtualized information sources, multi-service content, distant service way and special service object.

高校图书馆的参考咨询服务呈现出咨询服务信息源的虚拟化、服务内容多元化、服务方式的远程化、服务对象个性化的特点。

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