...管理者 因素集 第二层次 满意度测评 【分类号】： U239.5 【正文快照】： 城市轨道交通的乘客满意度(passenger satisfaction,PS),是指乘客通过对城市轨道交通服务的感知效果/结果与其期望值相比较后,所形成的愉悦或失望的感觉状态。
基于6个网页-相关网页
the degree of passenger satisfaction 旅客满意度
Passenger satisfaction index 乘客满意度指数
passenger satisfaction degree 旅客满意度 ; 乘客满意度
passenger satisfaction evaluation 旅客满意度测评
Passenger satisfaction evaluation index 乘客满意度测评指数
passenger s satisfaction 旅客满意度
Finally, the paper conducts empirical researches with Jing-jin Passenger Dedicated Line to test model of passenger satisfaction management based on customer value. Inspired by Woodruff’s entire process method, the paper develops customer value scale of passenger dedicated line.
然后,在此基础上,从顾客价值的角度研究旅客满意,本文构建了基于顾客价值的旅客满意管理模型,阐述了基于顾客价值的旅客满意管理流程和方法。
参考来源 - 基于顾客价值的客运专线旅客满意研究Guangzhou metro passengers non-stop for the 3G services would become the subway must be matched and the services related to passenger satisfaction have helped raise the level of comprehensive services in Guangzhou Metro.
广州地铁为乘客提供不间断的3G服务,将成为地铁必须配套和关乎乘客满意度的服务,有利于提高广州地铁综合服务水平。
参考来源 - 广州地铁3G移动信号覆盖项目投资决策研究·2,447,543篇论文数据，部分数据来源于NoteExpress
As winners of the 2008 World airport Awards, these airports rate high in passenger satisfaction.
作为2008年度的世界机场获得者，以乘客最高的满意度而获得此项殊荣。
Passenger satisfaction with airlines declined (-1.9 to 75.8) compared to the fourth quarter of 2008.
与2008年第四季度相比，旅客对航空公司的满意度也下降了1.9，得分仅为75.8。
Finally, the paper conducts empirical researches with Jing-jin Passenger Dedicated Line to test model of passenger satisfaction management based on customer value.
最后，结合京津客运专线开展实证研究验证基于顾客价值的旅客满意管理模型；
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