These contacts range from technical support requests, billing and account management issues, e-mails, and in-game help requests.
玩家联系客户服务人员时会提出各种各样的问题,包括请求技术支持、支付和帐号管理问题以及请求游戏内帮助。
Indeed, my recent research suggests that responding to help requests at work is a double-edged sword.
确实,我最近的研究表明应对工作上的求助需求是一把双刃剑。
We found that, similar to running the first few miles of a long race, responding to one or two help requests was not particularly energy-sapping on a given day for helpers.
结果是,在特定的一天内帮一两个小忙并不有损精力,这就和跑长跑开头的几英里一样。
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