These contacts range from technical support requests, billing and account management issues, e-mails, and in-game help requests.
玩家联系客户服务人员时会提出各种各样的问题，包括请求技术支持、支付和帐号管理问题以及请求游戏内帮助。
Indeed, my recent research suggests that responding to help requests at work is a double-edged sword.
确实，我最近的研究表明应对工作上的求助需求是一把双刃剑。
We found that, similar to running the first few miles of a long race, responding to one or two help requests was not particularly energy-sapping on a given day for helpers.
结果是，在特定的一天内帮一两个小忙并不有损精力，这就和跑长跑开头的几英里一样。
We asked these employees to report how many times they responded to help requests from coworkers that day at work and whether their help had been beneficial to those they helped.
我们要求这些职员告知他们帮助同事的次数以及帮助是否起到了作用。
First, help-seekers ought to be aware of the harmful effects that responding to help requests has on helpers and should avoid seeking help from the same person multiple times a day.
首先，求助者应该意识到回应求助要求对提供帮助者存在负面作用。所以应避免同一天内多次向同一个人寻求帮助。
First, help-seekers ought to be aware of the harmful effects that responding to help requests has on helpers and should avoid seeking help from the same person multiple times a day.
首先，求助者应该意识到回应求助要求对提供帮助者存在负面作用。所以应避免同一天内多次向同一个人寻求帮助。
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