Given the lack of viable options and customer adoption of streaming only plans over the past few quarters, we think that customersatisfactionis not really an issue.
"Customer satisfactionis extremely important to us and all of our products are designed to provide convenient, transparent and flexible credit that reflects our customers' needs, " a statement said.
But as TIME's Person of the Year Jeff Bezos of Amazon.com continually exhorts anyone who listens, not even 99% customersatisfactionis good enough when it comes to cyber-fulfillment.