“全球分销系统是旅游业中安静的巨人，”PhoCusWright高级调查总监和研究报告作者Douglas Quinby如是说。

“Global Distribution Systems are the quiet giant of the travel industry, ” said Douglas Quinby, Senior Director of Research at PhoCusWright and author of the study.

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“南极洲创造了一个充满敌意的环境，”英国南极调查局运营总监说，“如果你不小心，它就会反咬你一口。”

"Antarctica creates a hostile environment," says the operations director for the British Antarctic Survey, "if you are not careful, it'll come around and bite you."

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参与调查的酒店管理人员包括了总经理(22.2%)、销售和市场总监(16.7%)、电子商务经理(25.9%)和收益管理经理(13%)。

Hospitality executives included general managers (22.2%), sales and marketing directors (16.7%), e-commerce managers (25.9%), and revenue managers (13%).

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