上述两馆都较偏 重于测量服务绩效(Service Performance)(顾客感知)的 SERVPERF量表[291。 5国内LibQUAL斗川模式研究与实践中存在的几点不足 从上述文献调查情况可以看出,到目前为止...
基于72个网页-相关网页
...领域,服 务质量被定义为顾客评估过程的结果(Gronroos,1984),即顾客将他们感知的服务绩效 (perceived service performance)与预期的服务绩效(expected service performance) 相比较或评价过程的结果。
基于8个网页-相关网页
衡量服务绩效 Measuring performance in services
服务绩效模型 SERVPERF
服务绩效指数 Service performance indexSPI
服务生产率与服务绩效 Service Productivity and Performance
铺面服务绩效 Pavement serviceability performance
区域物流服务绩效 Regional Logistics Service Performance
客户服务与绩效测量 customer service and performance measurement
全责绩效服务 ABB Full Service
服务业务绩效监控主管 service business performance control supervisor
Finally, it further studies the application method of logistics customer service performance indicator system for providing a model of logistics enterprise customer service performance evaluation.
最后通过案例进一步研究了物流客户服务绩效评价指标体系的应用方法,为物流企业客户服务绩效评价提供了范例。
参考来源 - 物流客户服务绩效评价研究Finally,inputs waiting evaluation test samples to the trained BP network and gets the actual output values of digital resource service performance. The actual output results are matched with desired output results, which proves the feasibility and effectiveness of evaluation.
首先建立了基于GRA-BPNN的评价模型,运用灰色关联分析法对评价指标体系进行约简,消除冗余指标,然后把约简后得到的评价指标输入到BP神经网络中进行智能训练,最后把待评价的检测样本输入到训练好的BP网络中,得到了数字资源服务绩效的实际输出值,实际输出与期望输出结果相吻合,从而证明了评价的可行性和有效性。
参考来源 - 基于灰色关联分析和BP神经网络的数字资源服务绩效评价研究·2,447,543篇论文数据,部分数据来源于NoteExpress
这就对服务绩效进行了一个客观的评估。
This provides a somewhat objective assessment of the performance of the services.
目的探索客观有效地评价医院临床服务绩效的办法。
Objective to explore an objective and effective method to evaluate hospital clinical services performance.
有责任就资格,经历和服务绩效提供准确,真实的广告和陈述。
Responsibility to provide accurate, truthful advertising and representations conceming qualifications, experience and performance of services.
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