As a component of call center system, ACD (automatic call distribution) implements the function of route.
(自动呼叫分配)作为呼叫中心的组成部分，实现了坐席路由功能。
Automatic call Distribution for the call center environment; and Computer Telephony integration, which controls call routing and data integration.
自动呼叫分配呼叫中心环境和计算机电话集成，控制呼叫的路由和数据集成。
As a component of call center system, ACD (automatic call distribution) implements the function of route.
ACD(自动呼叫分配)作为呼叫中心的组成部分，实现了坐席路由功能。
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