Particularly comparing and analyzing three viewpoints of vender's regarding to the outer channel: "Customer view", "Employee view" and "Partner view".

分析企业对外部渠道的三种视角：客户视角、雇员视角和伙伴视角。

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It is very important from the customer view, since it's a popular integration pattern for the current business systems and probably the only way for legacy EIS systems to integrate with BRMS systems.

从用户的角度来看这是非常重要的，因为它是当前业务系统的流行模式，还可能是整合遗留的EIS系统和BRMS系统的唯一方法。

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Click a button to start a session in which both the customer and customer service rep can view and interact with the claim form data.

单击一个按钮启动一个会话，客户和客户服务代表可以在这个会话中查看索赔表单数据并与之交互。

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Garanti Pension and Life used Microsoft Dynamics CRM to establish a 360-degree customer view and streamline key processes, which, in turn allowed them to reduce customer service resolution times by 75%, improve sales efficiency by 25%, and ultimately increase the average customer contribution rate by 43%.

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For approaching a potential customer with a view to making them a customer is indeed illegal.

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Similarly the firm-centric view of the world and customer-centric view of the world are both simple and internally consistent.

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