The company also provides maintenance and training services for customer technical support and access to software fixes and upgrades; and professional services.
该公司还为客户提供技术支持,并获得软件补丁和升级维护和培训服务,以及专业服务。
It lets the caller know what is going on with the communication lines in use, while the chat conversation with a customer service or technical support representative was in progress.
当客户与客户服务或技术支持代表进行对话时,这种解决方案允许呼叫者了解正在使用的通信线路出现了什么问题。
Even within each service, the data from sales or from technical support might not be available to customer service call centers in a form that they can use.
即使是在同一个服务中,来自销售或技术支持的数据也不能直接为客户服务呼叫中心所用。
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