It lets the caller know what is going on with the communication lines in use, while the chat conversation with a customer service or technical support representative was in progress.
当客户与客户服务或技术支持代表进行对话时，这种解决方案允许呼叫者了解正在使用的通信线路出现了什么问题。
Even within each service, the data from sales or from technical support might not be available to customer service call centers in a form that they can use.
即使是在同一个服务中，来自销售或技术支持的数据也不能直接为客户服务呼叫中心所用。
One way of checking how often the downloading has been interrupted is to use a chat conversation with a customer service or technical support representative.
检查下载中断频率的一种方法是与客户服务或技术支持代表进行一段聊天对话。
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