And when I said hello to cashiers and clerks, I got better service.
当我向出纳员或店员问好时,能得到更优质的服务。
For example, I imagined that an owner might have a choice between buying improved scanners (reducing ITEMTIME) or hiring more clerks (increasing AISLES).
例如,我想象店主可能会选择购买改进的扫描仪(减少ITEMTIME),或者选择雇佣更多职员(增加AISLES)。
The same clerks who had been so helpful before would either ignore me or treat me with fear and suspicion, following me around as if convinced I was there to steal something.
之前友好助人的雇员不是无视我,就是用恐惧和怀疑的态度对待我,跟着我到处走,好像确信我到这商店来是为了偷东西的。
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