Customer services and call centre workers follow close behind with 60 percent planning a new career, along with 43 percent of those in the finance industry.

顾客服务行业和呼叫中心的工作人员排第二，60%计划跳槽。金融业的人员以43%紧随其后。

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It offers call-centre services, for example, and sells software that helps employees see, on their computer screens, whether the person calling them is an important customer or a deadbeat.

例如，它提供呼叫中心服务，也卖一种软件。该软件能够帮助雇主在他们的电脑屏幕上看出打电话的人是一个重要客户还是一个赖账者。

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Ask IBM, which is hastily shipping bits of its services arm to India; or the call-centre worker who sees off the threat of his job going abroad by settling for only a tiny pay rise.

拿ibm来说，该公司急速将部分服务部门转移到了印度；还有满足于工资只有一点点上涨而避免工作转移至国外的呼叫中心的员工。

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In five American states, politicians have proposed legislation that would constrain state governments from buying call-centre services from abroad, or would at least compel operators to confess their location.

ECONOMIST: Outsourcing to India

Gavin Henson is suspended for the opening two games, while Sale have first call on the services of centre Mark Taylor.

BBC: SPORT | Rugby Union | Six Nations | Lock Thomas to miss Wales games

Call centre staff in Swansea work for its new business, customer services and renewals departments, plus commercial vehicle insurance business Gladiator.

BBC: Extra 119 jobs at insurance firm