When flights were delayed, the average delay was 55 minutes, down from 57 minutes in 2008, according to FlightStats, a flight-tracking service that collects data from airlines, airports and the Federal Aviation Administration.
About 1, 000 Sabre employees will eventually have access to at least some of the data, as will the airlines that now buy tapes of Sabre's raw booking data, says warehouse manager Kathleen Wayton.