Airlines guard that data vigilantly.
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When flights were delayed, the average delay was 55 minutes, down from 57 minutes in 2008, according to FlightStats, a flight-tracking service that collects data from airlines, airports and the Federal Aviation Administration.
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About 1, 000 Sabre employees will eventually have access to at least some of the data, as will the airlines that now buy tapes of Sabre's raw booking data, says warehouse manager Kathleen Wayton.
The study looks at data that the airlines are mandated by law to report to the U.S. Department of Transportation over the last twelve months, focusing on four criteria: On-time arrivals, denied boardings, mishandled bags, and customer complaints.
SITA, a co-operative formed by major world airlines in 1949 to provide communications and data-processing services to the air-transport industry.
It recently launched Connexion, a broadband mobile data provider, on Lufthansa Airlines.
Its innovative algorithms and deep airline industry expertise create a customizable flight data organization tool used by both airlines and online travel agencies.
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They supplied us with arrival data for the largest U.S.-based airlines for the last three holiday seasons, which we define as Nov. 20-Dec. 1 for Thanksgiving and Dec. 20-Jan. 6 for the winter holiday. (We examined only arrivals because departure delays can often be offset once a plane is airborne.) The U.S. Department of Transportation also tracks flight information for the holiday season, but FlightStats' list of airlines is more comprehensive.
The rate at which airlines lost luggage dropped a sharp 26%, according to Department of Transportation data.
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American contested in a Fort Worth court in April that Travelport presents a civil antitrust threat to airlines that prefer to directly send its flight information to websites through its own technology, rather than go through a GDS, which aggregates flight data from many air carriers in exchange for regular fees from the airlines.
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Delta Airlines saw system-wide traffic decline on slightly higher capacity, according to data released Wednesday.
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Airlines have cancelled a total of 32 orders for planes so far this year, according to data from the world's two major plane makers.
The subcontinent is abuzz with young data processing and manufacturing workers and vacationers taking to the skies on India's new discount airlines.
ExpressJet and American Airlines had the worst on-time performance (76.9%) last year, according to the data gathered in the 23rd annual report.
To calculate our list of Best and Worst Airlines for Holiday Travel, we relied on information from FlightStats, which tracks historical and real-time flight data worldwide.
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