当客户与客户服务或技术支持代表进行对话时，这种解决方案允许呼叫者了解正在使用的通信线路出现了什么问题。
It lets the caller know what is going on with the communication lines in use, while the chat conversation with a customer service or technical support representative was in progress.
这些服务包括分析、技术支持、项目管理、配置管理、质量保障和人员级别研究。
The services include analysis, technical support, project management, configuration management, quality assurance and staff level research.
检查下载中断频率的一种方法是与客户服务或技术支持代表进行一段聊天对话。
One way of checking how often the downloading has been interrupted is to use a chat conversation with a customer service or technical support representative.
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