负责解决分校重大客诉，完善售后服务体系；
Responsible for solving complaints from branch school of major client and perfect the after-sale service system;
是否有书面的客诉处理程序，包括步骤及职责？
Is there a documented procedure for handling of complains, including clearly defined steps and responsibility?
忠于客户的托付和信任，打造更高价值，让客诉最美呈现。
Loyal to the customer's trust and confidence, and create higher value, let customer complaint is the most beautiful present.
2008年9月有10例客诉﹐但是却没有任何证据显示改善措施已经执行。
Total 10 cases products failure complaints from ABC in September, 2008, there are no evidence show that any corrective action was implemented.
为的还不就是要大家试用看看考虑清楚，确定适合了再下手，才不会到最后客诉电话一大堆。
Not for the trial is to see if we consider clearly identify suitable for the re-start, we wont have too many complain calls.
客服工作人员亲切、耐心接听来点咨询，积极、主动地处理客诉异常，及时跟踪问题处理结果。
The customer service members receive advisory calls with kindly and patiently, actively dealing with complaints, and track the results of the disposal in time.
客服工作人员亲切、耐心接听来点咨询，积极、主动地处理客诉异常，及时跟踪问题处理结果。
The customer service members receive advisory calls with kindly and patiently, actively dealing with complaints, and track the results of the disposal in time.
应用推荐