我们就从最近客服部所接到的客诉开始讨论。
Let's begin with the recent complaints about customer service that we've received.
作为门店值班经理处理客诉及突发情况。
As a duty manager, I also handle customer complaints and sudden cases.
负责解决分校重大客诉，完善售后服务体系；
Responsible for solving complaints from branch school of major client and perfect the after-sale service system;
是否有书面的客诉处理程序，包括步骤及职责？
Is there a documented procedure for handling of complains, including clearly defined steps and responsibility?
我们要求工作人员多注意未来的客诉问题。
We are asking staff to pay more attention to customer complaints in future.
我们要求工作人员多注意未来的客诉问题。
We are asking staff to pay more attention to customer complaints in future.
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