Personalized marketing campaigns can include many different customer touch points, including direct mail, E-mail, personalized URLs, and customized web landing pages.
个性化营销策略可以包括客户的不同介入点，比如直邮、电邮或者是个人域名与网站等等。
With their massive number of customer touch points, they're so data-rich that they know what products and services customers want before consumers even know it themselves.
借助大量的顾客接触点，以及异常丰富的数据，零售商们甚至比消费者自己更早知道他们想要什么样的产品和服务。
Customer complaints also touch on a lack of individualized communication (23 percent) and issues with redeeming points and miles (18 percent).
消费者投诉也涉及缺乏个性化的交流(23%)和会员积分和里程难以兑换(18%)。
Decide the frequency, impact and types of touch points you want for each level or category of customer.
决定对每个层级的客户所进行接触的频率、强度和类型。
Decide the frequency, impact and types of touch points you want for each level or category of customer.
决定对每个层级的客户所进行接触的频率、强度和类型。
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