酒店提供美味的食物和舒适的房间，但仍有一些顾客抱怨其服务。
The hotel provides delicious food and comfortable rooms, but still some customers complain about its service.
然后他们就顾客抱怨为什么那么多。
顾客抱怨率总体上涨50%。
顾客抱怨售后服务差。
The customers complained about the poor after-sales services.
我们继续听录音来看下Sandy是如何处理顾客抱怨的。
Let’s continue listening to see how Sandy resolves the complaint.
顾客抱怨会导致服务企业形象受损和影响顾客对服务企业的忠诚。
The customer complaint will cause the service business enterprise image damaged with affect the customer to the loyalty of the service business enterprise.
她与顾客互动的能力和愉快解决顾客抱怨的方法给了我们重要的优势。
Her ability to interact with customers and resolve their complaints in a pleasant manner give us a significant advantage.
调研公司（Tarp）发现一位顾客抱怨的同时就会有26个人不抱怨。
Research firm TARP has found that for every person who complains, there are 26 who do not.
当问题出现了或有顾客抱怨了，您该说：“让我们启动纠正措施吧”。
When problems come up or customers complain, you should say, "Let's open a corrective action."
研究发现感知公平的三个维度对顾客抱怨处理满意度均有直接的正向影响；
Results show that each of the three dimensions of perceived justice has a positive effect on the complaint satisfaction;
本文的研究主题是高档商务饭店顾客抱怨处理公平性与顾客行为意向的关系。
This thesis is about the relationship between justice of complaint-handling and customer behavioral intentions.
实践表明，消除顾客抱怨心理是增强顾客满意程度、培养忠诚顾客的有效途径。
The practice indicates that clearing up the customers' complaining psychology is the effective way to raise the customers' satisfaction degree and cultivate loyal customers.
作为最直接的市场信息，顾客抱怨已经成为营销实务界和学术界关注的热点问题。
As the direct market information, customer complaint has become a hot topic for both marketing practitioners and scholars.
顾客抱怨是一种满意程度低的最常见的表达方式，但没有抱怨并不一定表明顾客很满意。
Customer complaints are a common indicator of low customer satisfaction but their absence does not necessarily imply high customer satisfaction.
这是第五次新不伦瑞克，新泽西州为总部的公司召回非处方药物，因为顾客抱怨其令人作呕的气味。
It's the fifth time that the New Brunswick, N. J. -based company has recalled nonprescription medicines because of consumer complaints about an unpleasant odor.
它的意思是如果有10个顾客抱怨，就有另外260个不会抱怨，他们会选择默默地放弃你，从不打电话给你。
That means if 10 customers complain, another 260 may have quietly dumped you, never to call again.
目前国内外关于顾客抱怨的研究，大多集中在统称为“企业”或“服务性企业”的研究上，很少针对酒店企业。
The existing studies on consumer complaints both at home and abroad mostly focus on the general areas like "enterprises" or "service sectors", but seldom on hotel enterprises.
所以，餐馆老板最好播放快速音乐，以便使顾客不断地流动——当然，不要由此产生消化不良，引起顾客抱怨。
So restaurant owners might be well advised to play up-tempo music to keep the customers moving-- unless, of course, the resulting indigestion leads to complaints!
顾客抱怨是指顾客对其要求已被满足的程度的感受比较差，顾客满意度很低时，产生的心理感受以及做出的反应。
Customer complaint is the psychological receipt and reaction when the customer's request is in poor satisfaction and the contentment of the customer is very low.
最后应用结构方程模型，分析了各个变量之间的关系，直观的显示了顾客抱怨处理与顾客满意度各个变量的关系。
In the end, this dissertation analyses the relationship of each variable with structural equation model, which shows the relationship between the complain treatment and satisfactory of clients.
HugoBoss向市场投放了使用气凝胶材料的冬装上衣系列，后来却因为顾客抱怨太热而不得不撤回这些产品。
Hugo Boss created a line of winter jackets out of the material but had to withdraw them after complaints that they were too hot.
在一个案例中，一个顾客抱怨她刚打开一罐布法罗炸鸡翅的时候突然看到了一个奇怪的东西，“那上面有鸟嘴这使我感到恶心。
In one case, a consumer complained that she had opened a box of "buffalo wings" and "an unusually shaped piece caught my eye… when I saw that the piece had a beak, I got sick to my stomach.
尽管顾客抱怨瑞安公司把他们像 “牲口”一样对待，但是公司的报告显示6月份公司乘客的数量上升了13%，相比之下，更加高档的英国航空公司的乘客数量下降了4.9%。
Ryanair reported a 13% increase in passengers in June compared with a fall of 4.9% for classier BA, though customers complain that Ryanair treats them like “cattle”.
此外，许多服务员报告说，许多要黄油的顾客在得到人造黄油时并没有抱怨。
Furthermore, many servers have reported that a number of customers who ask for butter do not complain when they are given margarine instead.
我们收到了来自顾客的许多投诉，抱怨缺乏停车设施。
We received a number of complaints from customers about the lack of parking facilities.
可以，但一开始，顾客们确实抱怨了。
福特正在反复与经销商和顾客会面，以更多地了解他们的抱怨。
Ford has been meeting repeatedly with dealers and customers to learn more about their complaints.
福特正在反复与经销商和顾客会面，以更多地了解他们的抱怨。
Ford has been meeting repeatedly with dealers and customers to learn more about their complaints.
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