Customer expectation is a desire for service behavior and service performance by customer.

在服务企业里，顾客期望是指顾客对企业服务行为和服务绩效的预期和希望。

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Customer expectation is a desire for service behavior and service performance by customer.

在服务企业里，顾客期望是指顾客对企业服务行为和服务绩效的预期和希望。

youdao