First of all, construction of customer knowledge management model.
首先，客户知识管理模型的构建。
Then, the problem of customer knowledge management foundation is studied.
然后，研究了顾客知识管理的基础问题。
Also, customer knowledge is one of the most important enterprise resources.
客户的知识也是企业最重要的资源之一。
The object of this paper is customer knowledge management of economy hotel.
本文的研究对象是经济型酒店的客户知识管理。
Utilize many kinds of means to process customer information into customer knowledge.
利用多种手段将客户信息加工成客户知识。
So customer knowledge management may help to achieve new competitive advantages for enterprise.
因此，顾客知识管理将会是企业新的竞争优势的重要来源。
In this paper, the authors put forward analyzing customer value based on customer knowledge value.
根据这一发展趋势，本文提出从客户知识价值的角度来分析客户价值。
In this paper, the authors put forward analyzing customer value based on customer knowledge value.
根据这一发展趋势，本文提出从客户知识价值的角度来分析客户价值。
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