"What we hear is that the kind of legally binding agreement that we,for instance, did inside the European Union, will probably not be possible since some of the countries like the United States say we do not have the support in our congress to make a ratification on an international agreement,".

VOA: standard.2009.11.06

And then you probably saw, when you were in our factory, we have this business process improvement, which is where anyone inside the company can get involved in improving something that they see that could be done better.

你可能已经看见了，在我们的工厂，我不断完善业务流程，所有公司员工,都参与其中,改进他们认为,能变得更好的方面。

斯坦福公开课 - 戴尔CEO-Michael.Dell谈创业和发展课程节选