He says the company must become more transparent and accountable, and reconnect with customers.

VOA: standard.2010.02.15

In two thousand seven, officials ordered Comcast to stop interfering with file-sharing programs used by its Internet customers.

VOA: special.2010.04.09

Like any other business, newspapers have to balance their needs with the needs of their customers -- the readers they need to keep.

VOA: special.2009.04.20

Another thing is that the customers do not want to take a cyclo with an old man like him driving.

VOA: standard.2010.06.14

"Things happen,mistakes happen. If they're doing a recall, they're open about it with their customers, so I think it's just going to be a temporary setback.

VOA: standard.2010.01.28