Try to reach or exceed the customer expectation in quality and services.
在质量及服务方面满足或超越客户的期望与要求。
With best quality to exceed customer expectation is our unremitting pursuit.
以完美的品质超越客户的期望是全员不懈的追求。
Precise market research - understand customer expectation and explore potential demand.
准确的市场调研：把握顾客期望，发现潜在需求。
Customer expectation is a desire for service behavior and service performance by customer.
在服务企业里，顾客期望是指顾客对企业服务行为和服务绩效的预期和希望。
No matter how many stars a hotel is rated, most importantly it should meet customer expectation.
我认为第三点尤为重要，不管是高星级酒店还是低星级旅馆，它首先必须做到达到顾客的预期。
The influencing factors, structure and expression of mental models of customer expectation are also presented.
同时，对客户期望心智模式差异的影响因素、概要结构及表达形式进行阐述。
Customer satisfaction, is a measure of how products and services supplied by a company meet or surpass customer expectation.
客户满意度，就是一家公司提供的产品和服务满足或者超过客户期望的程度。
With the prerequisite of constant customer perception quality, customer expectation will ultimately decide customer satisfaction.
在顾客感知质量不变的前提下，顾客的期望将决定最终的顾客满意度。
Therefore, customer expectation management is being paid attention to by marketing and management staff in telecommunication companies.
于是，通信企业的市场营销人员和管理人员开始逐渐关注客户的期望值管理。
Customer expectation is influenced by many key factors; the management of customer expectation can bring much marketing effects for business.
顾客期望受到许多关键因素的影响，管理顾客期望，可以为企业带来一系列营销效应。
The increase of customer expectation and the shortened product life cycle bring about the pressure that many enterprises have never met before.
顾客期望的提高以及产品寿命期的缩短使企业感受到前所未有的压力，企业发现只有整合整个供应链的资源才能生存下去。
However, as the marketing costs rising, customer expectation is also improving, which results in the fail of customer satisfaction improvement.
然而，在营销成本不断上升的同时，客户的期望值也在不断提高，这导致了客户满意度的改进工作往往达不到预期的效果。
The results showed that for the pricing scheme of durable goods the customer expectation model is preferable to the model only considering cost.
计算结果表明，考虑顾客期望的耐用品定价方案优于只考虑成本的耐用品定价。
In order to improve enterprise competitiveness, every aspect from product design to equipment renewal will be based on exceeding customer expectation.
恒兴盛公司为了提升企业的竞争力，从产品设计到装备更新等都以超客满意为前提。
Yield consistent quality products to meet or exceed customer expectation. We Set and review objectives, keep the effectiveness of the quality management system.
我们生产符合质量要求的产品以满足甚至超越客户的期望；我们制定和评审目标，以保持质量管理体系的有效性。
It is a very significant study on how to manage customer expectation well and raise customer service level at the same time to improve the whole operating results.
如何在提升客户服务水平的同时也合理有效的管理客户的期望值，从而提高企业的整体经营效果，对于通信企业而言是一个很有意义的研究课题。
Based on the customer value principle, this paper proposes the demand decision-making process with mental models of customer expectation for client goal realization.
以客户价值理论为基础，围绕客户目标及实现全过程，提出了基于期望心智模式的需求决策过程模型。
This recursive model is used to measure customer expectation , the perception of customer for quality and value before final calculation makes customer satisfactory degree.
这个递归模型在理论上要先测量顾客期望、顾客对质量的感知和顾客对价值的感知，最后计算出顾客满意度。
Service quantity is not only on functional quality and technical quality which enterprises provide, but on contrast between customer expectation and customer perception as well.
服务质量不仅取决于企业实际提供的功能质量和技术质量，而且还取决于顾客的期望与感知之间的对比。
This is author will study the application of Metcalfe Law in eyes economic, customer lock-in and customer expectation management, the accuracy of the value is square of customer number.
该文力图从注意力经济、消费者锁定、消费者预期管理等方面阐述梅特卡夫法则及其应用，即用户数量的增加可以大大提高企业网络价值，网络的价值等于网络结点数的平方。
This paper expounds the theory of customer expectation, analyzes some factors influencing hotel's customer expectation, and puts forward some strategies for the hotel to manage customer expectation.
阐述了顾客期望理论，分析了饭店顾客期望的影响因素，并提出了饭店顾客期望的管理策略。
Expectation management can help sales professionals understand the organization, relationships, and motivations of a potential customer.
期望管理可以帮助专业销售人员了解潜在客户的企业、关系和动机。
During the period when I left Dell, I was always persuaded by my customer that they showed their expectation which wished me to be back to Dell as they could accept Dell and me.
在我离开戴尔公司的这段日子，许多以前的客户经常劝说我回戴尔，因为他们希望同我和戴尔公司开展业务。
Figure 2: Expectation model for customer and company.
图2：客户和公司例子的期望模型。
For example, the customer CEO's "realign product" message is an external-perceived expectation.
例如，客户CEO的“重新调整产品”信息是一个外部领会的期望。
Expectation model: Customer and company
期望模型：客户和公司
The expectation is that the customer will buy just so much and no more, and the objective is to capture the largest portion of that amount .
这个游戏的假设就是客户只购买一定量的商品或服务，游戏的目的就是获取交易额的最大部分。
Customer satisfaction is the most essential factor to success, but at all times the scale of satisfaction has been out of the comparison between product performance and consumption expectation.
顾客满意是企业最重要的成功因素之一，但一直以来满意度的衡量来自于产品绩效与消费期望的比较。
Customer satisfaction is the most essential factor to success, but at all times the scale of satisfaction has been out of the comparison between product performance and consumption expectation.
顾客满意是企业最重要的成功因素之一，但一直以来满意度的衡量来自于产品绩效与消费期望的比较。
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