If a customer is rude or difficult, just think "Maybe she's had a row with her husband."
如果一位顾客表现得粗鲁或难缠，你就想：“也许她和丈夫吵了一架。”
If I were the manager, I think knowing this threshold condition would be extremely important to customer satisfaction.
如果我是经理，我认为了解这个极限情况对顾客满意度而言是极其重要的。
Customer: Many people think Brazil makes the best coffee. Brazil exports a lot of coffee.
顾客：很多人觉得巴西出产最好的咖啡，巴西也出口很多的咖啡。
Think like a customer and write in a conversational tone - people crave a little humanity behind the corporate mask.
站在客户的角度上思考，以谈话的口吻写——人们都渴望公司面具后面的一点人性化。
Perhaps you're extra diligent when answering customer calls. You may think you're on track for a stellar performance review -- but your boss could be wondering why each call takes you so long.
也许你在接客户电话时非常机灵，你就认为自己一定会有一次精彩的绩效评估，但是你的上司可能想知道为什么每次电话你都要用很长时间的原因。
I would tend to ask any customer: Do you really think your team can develop code that isN better?
我想问每个客户：您真的认为您的团队能够开发更好的代码吗？
We're really more worried about developing a good app to help the customer more than make money, which might seem a little backwards that a lot of people think money first.
我们非常想要开发出,一个良好的程序来帮助客户，而不仅仅是赚钱，这可能看起来有些老土,因为现在很多人认为金钱至上。
I think it's very much the partner of, or very intertwined with, creating an organization that's more innovative in terms of more products and new customer interfaces.
我想这是与创立更有创新力的具有更多产品和新的顾客界面的组织的一种合作者关系或是相关。
"Retailers think first about the customer, Banks about the profit," says an executive.
一位总裁表示，：“零售商人首先为顾客着想，而银行则为利润着想”。
Think, for example, of an application that calls a stored procedure with the list of items that a customer has just purchased.
例如，考虑通过客户已购买的项目的列表调用存储过程的应用程序。
If you think you might go the route of having an employer as a customer, investor or partner, get input from a trusted advisor such as an attorney on how to proceed.
如果你能够让你的老板成为你的顾客、投资者或者合作伙伴，你需要咨询值得信赖的顾问（比如律师）以确定如何具体操作。
A lot of what I've learned has come from empathy, an ability to forget what I know and think instead like a customer, seeing a product for the first time.
我学到的很多来自于移情思维，这种能力让我在一开始琢磨产品时，能忘掉已知的知识，而代之象客户那样去思考。
Will you think engineering is what matters to a customer?
你觉得工程对于客户很重要吗？
When you are dealing with a customer, I think you should be fair with them about when are you... yes we can just do this.
当你和客户做生意的时候，你应该公平地对待他们，使得我们可以做。
Credit card issuer MBNA (now Bank of America) was known in the 1990s for its corporate mantra, "Think of yourself as the customer."
信用卡的发行人美信银行(现在的美国银行)因他的公司信条——“把自己当成顾客”而在1990年闻名于世。
If you are building a bridge that is half completed, the customer is not going to say, "Gee, I think the bridge would be more useful at the next bend in the river rather than over here."
假设你正在建造一座桥梁，如果工程已经进行到一半，那么客户就决不会说：“天哪，我想这座桥要是建在河流的下一个弯口的话就更加实用了。”
For external designs, think of doubling sales, doubling the number of registered users or customer leads, or doubling whatever other desired goal motivated your design project.
而对于外部设计项目，则增加销量，增加注册用户或者顾客数量，或者增加其它可以推进你设计项目的想法。
After all, if social media is the lead generator and customer service tool that we think it is, then it's important for us to know where we stand against our competitors.
如果你认为社交媒体可以带来业务，是一个不错的客服工具，那么你很有必要知道你和竞争对手的相对地位。
It's that these customer companies can't think just a quarter or two ahead.
只不过这些矿业公司不能只考虑一两个季度以内的短期市场。
And the value that I think we've created is customer trust because we actually have that kind of short cycle time with reliable delivery more than ways to impact customers.
我觉得我们创造的价值，是消费者的信任因为我们在短期循环中，有值得信赖的配送体系来打动消费者。
When you disagree with the wisdom of what a customer is asking for, simply ask a question to make the customer think about what he's doing.
如果您不同意用户的明智要求，只需提一个问题，让用户去考虑他正在做什么。
It tells a customer what you think of him.
它告诉你的客户你是多么的重视他。
Because real estate is a real, I think it is essentially a customer relationship.
因为，房地产是一个不动产，我认为它实质上是一种客户关系。
Customer satisfaction is what people think of us-quality of service, value for money.
客户满意是人们认为我们怎么样——服务质量，是不是物有所值。
I think more in business and customer relationship.
我想的更多的是商家和客户的关系。
Customer: in that case, I don't think we have that problem.
顾客：这样的话，我想我们没有这个问题。
Customer: I think I'll have continental style breakfast. Apple juice, crescent rolls with butter and some cheese.
顾客：我想要吃大陆式的早餐，苹果汁，带有牛油和乳酷的新月形卷饼。
The sales people always argue it is better to wait for payment rather than lose a customer, but I think we can tighten up on reminders, statements and so on.
搞销售的人总是说宁肯等待支付货款也不要失去顾客，可是我认为可以把催款信、财务报表等这类工作抓得更紧一些。
I think you are behind schedule. Our customer is arriving on Friday.
我想你们的进度落后了。我们的客户星期五就来。
I think you are behind schedule. Our customer is arriving on Friday.
我想你们的进度落后了。我们的客户星期五就来。
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