Jan Freitag, senior vice President of Smith Travel Research, which tracks hotels, says of the effort, "Anything that ultimately gives better customer service is to be applauded."
史密斯旅行研究公司的资深副总裁Jan Freitag说到此次努力，“任何致力于为顾客提供更好服务的措施都是值得赞赏的”。
"Social media played an important role in alerting us to our error" Expedia customer service senior director Thomas Seibert told USA Today.
社交媒体在警告我们的错误方面扮演了重要角色。“Expedia客户服务高级主任Thomas Seibert对USA Today表示。”
"We have technology set up to ensure that what happened doesn't happen," says Thomas Siebert, senior director of customer service at Expedia.
Expedia客户服务部高级总监托马斯•思博特称：“我们确实做好了技术上的安排，防止发生这种情况。”
She joined Ctrip in 2000. These roles include manager and director of hotel reservations, as well as senior director and VP of customer service.
2000年加入携程，历任携程酒店预订部经理、酒店预订部总监、服务运营高级总监、服务运营副总裁。
Common titles include Customer Service Representative, Finance Director, vice President of Marketing, or perhaps Senior Accountant.
常用的头衔包括客户服务代表、财务总监、市场副总监，或者可能是高级会计师。
Now we have existing staff of more than 30 people, including 3 senior engineer, 13 intermediate engineer, and 5 customer service technical engineer.
公司现有员工30余人，其中工程部门高级工程师3人、中级工程师13人、售后技术工程师5人。
Now we have existing staff of more than 30 people, including 3 senior engineer, 13 intermediate engineer, and 5 customer service technical engineer.
公司现有员工30余人，其中工程部门高级工程师3人、中级工程师13人、售后技术工程师5人。
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