The airline provided every reservations agent with very good train.
航空公司给每一个预订代理人提供良好的培训。
Prologue:As a Reservations Sales Agent making reservation is our main working.
开场白：作为一名预订部销售文员处理预订是我们每天主要的工作。
At the end of this session reservations sales agent will be knowing how to handle the VIP booking.
在课程结束的时候预订部销售文员应懂得如何处理贵宾预订。
Prologue: As a Reservations Sales Agent how to present our professional style and efficiency, we should have same procedure to follow up.
开场白：作为一名预订部销售文员我们怎样展示我们的专业风范和高效率，我们应该有统一的标准遵循。
Each trainee practices first as guest, then as Reservations Sales Agent.
每一个学员先作客人，后作预订部销售文员。
A woman called to make reservations, "I want to go from Chicago to Hippopotamus, New York" The agent was at a loss for words.
一女士打电话来预定，“我想从芝加哥到纽约的河马。”代理对她的话迷惑不解。
Prologue: As a Reservations Sales Agent, we will meet this situation everyday.
开场白：作为一名预订部销售文员我们每天都会遇到有关预订更改和取消的要求。
Prologue: As a Reservations Sales Agent, we will meet this situation everyday.
开场白：作为一名预订部销售文员我们每天都会遇到有关预订更改和取消的要求。
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