Kano model: how to understand and analyze customers' requirement?
KANO模型:如何理解与分析顾客需求?
However, KANO model still has some limitations in practice and it needs to be revised in the quality evaluation aspect.
但KANO模型在实际应用中还存在着不少的局限性,需要对其质量评价方法进行进一步的补充和修正。
According to Kano model, digital libraries can ensure must-be quality, improve expectant quality and create attractive quality for the development of loyal users.
数字图书馆可根据卡诺模型采取确保当然质量、提升期望质量、打造迷人质量三位一体的培育模式培养忠诚用户。
Various models, including KANO model, MOSTER model, four paradigm analysis model and customer satisfaction index model, provide the base for success of customer satisfaction testing.
从KANO模型、MOSTER模型、四分图分析模型到各种顾客满意度指数模型,为顾客满意度测评的成功实施打下基础。
Various models, including KANO model, MOSTER model, four paradigm analysis model and customer satisfaction index model, provide the base for success of customer satisfaction testing.
从KANO模型、MOSTER模型、四分图分析模型到各种顾客满意度指数模型,为顾客满意度测评的成功实施打下基础。
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