This thesis analyse the reasons of the fuzzy based on the theory of customer satisfaction, and discuss the evaluating method of customer satisfaction index based on the fuzzy experience.
本文通过顾客满意理论分析了顾客满意模糊性的原因，并提出了基本体验模糊性的顾客满意度评价方法。
Based on the model of American Customer satisfaction Index (ACSI), this paper expounds the methods for evaluating the reader satisfaction.
以美国消费者满意指数(ACSI)模型为基础，详细论述了读者满意度测评方法。
Based on the model of American Customer satisfaction Index (ACSI), this paper expounds the methods for evaluating the reader satisfaction.
以美国消费者满意指数(ACSI)模型为基础，详细论述了读者满意度测评方法。
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