Customer Inquiry: the customer hotline implements the 24-hour on-duty.
客户咨询：客户热线实行24小时对外值班。
After I consulted the customer, I completed a customer inquiry form and catalogued the information in our database.
当我和顾客商讨之后，我就填完一份顾客咨询表，并把有关信息按目录输入数据库。
I was also responsible for maintaining after sales service, for which I set up and systematized' a customer inquiry database to assist in providing a more targeted after-sales service.
此外，本人还负责维持产品的售后服务，为此特别建立了客户询问资料库，并将之系统化以提供更具目标化的售后服务。
The related personnel shall supervise, check and assess the handling process of customer inquiry and complaint, make the telephone follow up for customers and report in the company regularly.
公司相关人员要对客户咨询、投诉的处理过程进行监督、检查、考核，并做好客户电话回访工作，定期在公司内进行通报。
Evaluate the inquiry from customer and get quotation from suppliers.
评估来自客户的询价并且取得供应商的报价。
Provide required information to customer, and answer the inquiry related to quality.
为顾客提供必要的质量信息并回复客户的质疑。
Be mainly responsible for replying questions such as: order inquiry, post-sales service issues, customer suggestions an criticism, payment processing, delivery status and so on;
主要责任是回复如下问题：订单询价，邮寄报务的办理，客户反溃的意见，付款程序，发货状态等问题。
Our customer service and technical support team will reply your inquiry soon.
我们的专业客户服务及技术支援团队将会尽快回复阁下的查询。
We welcome inquiry to be made by our customer for our goods.
我们欢迎顾客咨询我公司的商品。
Welcome each place merchant customer telephone inquiry.
欢迎各地厂商客户来电查询。
In the process of handling customer complaint and inquiry, in case of refusal and buck-passing, the responsible department and persons shall be punished according to the assessment provisions.
在处理客户投诉、咨询过程中，如发生拒绝、推诿现象，对责任部门和责任人必须按考核规定进行处罚。
If the inquiry is from a regular customer, a direct and polite reply, with an expression of thanks, is all that is necessary.
如果询盘的是老客户，那么仅仅需要一个带有谢意的直接的礼貌的回复就可以了。一个带有谢意的直接的礼貌的回复就可以了。
If the inquiry is from an old customer, say how much you appreciate it.
如果这次询盘是由老客户发出的，要表示感激。
If the inquiry is from an old customer, say how much you appreciate it.
如果这次询盘是由老客户发出的，要表示感激。
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